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FAQs

Most frequent questions and answers

Yes, we have a Private Hire Operator licence authorised by Bracknell Forest Council.

Booking a taxi with 247airportride is very easy. You can book on the phone or through our online booking system and provide the required information. You must provide pick up and drop location along with house or flat number and postcode.

We recommend that you book your taxi as early as possible. It would be best if you booked your Airport transfer taxi with us for at least 6 hours before flight time. By booking your taxi early, you can avoid any price increases, which may occur at any time during the year, especially before every holiday season.

You can contact us by our online chat, phone or email. All the details are available on our contact us page. Our Customer care is open throughout service hrs. . If your enquiry is urgent, please give free to give us a call. We also have web chat service available on our website.

No, we provide private transfers, so the rate you pay books the Taxi specifically for you or your group.

No, we provide private transfers, so the rate you pay books the Taxi specifically for you or your group.

All prices are quoted in British Pounds.

You don’t have to pay extra for a congestion charge as it will be included in the price.

M25 is one of the busiest motorways in the UK. We try our best to avoid traffic, but in rush hours it can be difficult to avoid traffic.

We have cars suitable for weddings. We also provide additional vehicles for guests if required.

Yes, you can book us for a day and hourly basis. Our per hour rate is £40.

Yes, we can provide custom tours. Please send us an email or give us a call for full details.

Yes, you can book your airport taxi from the outside UK. We will pick you up from the airport terminal and drop to the desired destination.

Yes, you can book a wheelchair taxi. Please contact us at least 2 days before your flight or give us a ring if you require a wheelchair accessible vehicle.

Yes, we do. We can send out regular taxis, Salon Taxis, executive cabs, Estate cars, MPVs and people carriers.

Our airport taxis can take reasonable quantities of bags. Excess bags carriage may be organised at a reasonable fee. Please ask for information when reserving your journey. At the point of online booking, you would be able to see the luggage capacity of each car, which will help you choose the right vehicle according to your luggage.

Please let us know at the time of booking that you are only carrying hand luggage. So that we can be in arrivals 15 mins after your aircraft has landed.

We track your flight and offer 45 Free waiting times from the landing time, but only charge £6 per 15 minutes waiting time. Up to 45 minutes car park is included in the price as well but will be charged after 45 minutes and will need to pay to the driver.

Depending on the preferred route if there will be any Road Tolls, you may need to pay the driver for any tolls. Congestion Charge You don’t need to pay extra for the Congestion charge.

We are more than happy to deliver your parcels if required and if you would like further information on this service and our rates, please get in touch.

Yes, you can book your taxi with up to 4 months ahead. All bookings will be confirmed either by email or text. Please note a minimum of 4-hour notice needs to be given for online reservations.

We provide airport transfers to all major UK airports, offering the highest quality and on time airport taxi transfer service. Please remember to mention the number of passengers and suitcases along with any other luggage, So that we can dispatch the appropriate airport taxi to pick you up or drop you off.

We send you a reserving verification of your taxi straight to your email. If you call for a real invoice, the taxi driver or company can provide you with this, as soon as the booking has been made. Please ask for a receipt at the time of booking.

Yes, at 247airportride, we are keen to make life easier for people who look to travel with us on a regular basis. We offer personal and business account services that provide a range of benefits including priority booking services and credit payment facilities. If you would like to learn more about our personal and business account services, please get in touch, and we’ll be happy to talk you through the process.

Please contact us with your requirements by using our business Accounts web page. You will undoubtedly get priority booking status and option of monthly invoice.

All of our booking & payments pages are secured using SSL encryption.

No, we don’t charge extra for debit or credit cards.

Your driver will be waiting for you near to the information desk in the terminal’s arrivals area with your name on.

Please give us a call immediately, and we will try and locate your driver.

Yes, you can ask for another vehicle instead the number of people has increased or decreased we will arrange a suitable taxi for you. Please let us know at least 4 hours before your flight as we allocate jobs to drivers 4 hours before the plane and it can be difficult to change the vehicle after that.

Yes, you can get a full refund if refund request was made 4 hours before the booking. Any later refund request than 4 hours will be 5% admin cost.

Yes, you can reschedule your transfer. However its busy period of the year, please allow us sufficient time to rearrange your transfer.

Yes, all of our cars are non-smoking.

You can Email us with your question, and we will try our best to answer your query.

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61 Ollerton ,Bracknell, RG12 7RA , United Kingdom

01344-289888

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